Problem Steps Recorder
The 'Problem Steps Recorder' lets you record a particular problem you are having with your PC so you can send it to someone who may be able to help. Click 'Record', and a screenshot is taken with every mouse click, allowing comments to be added in between if required. These screenshots (and comments, if any) are placed in a well-formatted HTML document that is placed inside a zipped folder on your desktop - ideal to be attached to an email.
A PROBLEM HALVED: Simple, yet so effective. Send this to tech savvy friends or even manufacturers
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