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Friday, May 29, 2009

SRTSPL.SYS - Blue Screen of Dump With Stop 0x0000007E with SRTSPL.SYS

Start the Window System in Safe Mode, Click à Start à Run à type “msconfig”
Click Services à and uncheck ‘Symantec Endpoint Protection’ as shown below
Restart the system in normal mode and uninstall “Symantec Endpoint Protection” and reinstall it again after restart.

48 comments:

Eli Mercado said...

This worked like a charm!!!!!!!!!!
thank you

Trucker Pete said...
This comment has been removed by the author.
Trucker Pete said...

Thanks muchly. This worked like a charm!

Anonymous said...

Thanks so much... any idea why this happens? It happened to me right after I tried loading an ISO image using demon tools, could this have been the reason? Will check back on this page to see if you reply.

Thanks again!

Anonymous said...

Thank you so much, this worked for me as well.

I wonder what causes it, as best as I can tell the program wasn't doing anything weird before it blue screened.

Dicas Legais said...

Hey! It worked for me too. I had searched for it too many times in another web sites. Thanks!

T.Dot said...

Worked great, thanks for the tip!

Richard Ray said...

it worked for me.

thank you!!!

Andrew said...

worked fine for me too, thanks very much. the problem had me beat. top stuff

Anonymous said...

Definitely worked like a charm!

I reinstalled SEP Management Console on the primary server the past couple days - I wonder if this has anything to do with it. My other servers did not have any kind of issues like this.

Anonymous said...

AWESOME DUDE. WORKED REALLY GREAT! THANKS!!!!!

Eric Cheng said...

You saved me a lot of time! Thank you so much!

Anonymous said...

Thank you very much. You saved me a lot!!

Toine said...

Worked for me too, Thanks!

Ome1217 said...

Life saver... Didn't have the slightest idea.... Tnx!

Unknown said...

Thanks a lot, it's work

Anonymous said...

Thank you also. My mother just experienced this error on her (Dell) laptop. I'm now going to uninstall Symantec Endpoint and replace it with Norton IS 2010 or similar.
Thanks again.
Mark,
Dublin,
Ireland.

Unknown said...

Unbelievable saved me from reunstalling Os thanks its working

Anonymous said...

Thanks a zillion.

Anonymous said...

It was great. It worked perfectly!!!

Thanks a lot

Anonymous said...

Thanks a lot...

Anonymous said...

Muchas gracias.... (Thanks a lot...). It worked wonderful, really appreciate this information.

Anonymous said...

Awesome. Thank you so much! I was getting ready to take it to GeekSquad and this saved me so much time and money.

Anonymous said...

OMG Thank you, thank you, thank you. I spent 3 days trying to fix this and ordered a registry cleaner online that did NOTHING.
This fix worked in minutes.
I bookmarked this site!

Anonymous said...

Thanks! This worked really well. I actually couldn't even boot my computer at first. I downloaded a free Vista recovery disc from neosmart and ran the system repair. Then I was able to log in, but only to get a continuous BSOD. I found this website luckily and it was a quick and effective solution.

Anonymous said...

My friends laptop was receiving a "Page Fault Fault In Nonpaged Area" BSoD when booting Windows Vista 64-bit in normal mode. I was able to boot into safemode with networking, and the memory had already tested fine, so I suspected a software/driver issue.

I enabled logging, and found that the stop was the SRTSPL.SYS file. I followed the fix that was linked here, and it worked perfectly! It took quite a while, but there was licensed software that would have been a pain to reinstall.

Thank you very much for providing the link to the fix, it is well documented, and very clear on what needs to be done (although some of the location names are different in Vista than XP).

Anonymous said...

Sorry, I mixed up my two sites that I used. This fix does indeed fix the issue, but due to other complications with the laptop, I had to use this site's guide to manually remove Symantec:

http://service1.symantec.com/support/ent-security.nsf/docid/2007073018014248

Anonymous said...

Hey, this was a great help. It worked like a magic and saved my time of restoring all the data. Thanks a ton.

Anonymous said...

Awesome !!! It worked perfect

Anonymous said...

Great, Thanks

Gonçalo M. said...

100% working, tks.

Anonymous said...

tremendous

Anonymous said...

Almost two and a half years later and this post is still valid. Well done OP. You saved me much time and effort.

ACER AM3641-eq8200 said...

THANKS!

I actually had error: SRTSPL64.sys after doing a RESTORE (vista 64) which gave me the blue screen error. Then I followed your instructions above (for SRTSPL.sys) which fixed problem I was having!

Thanks again for sharing!

Anonymous said...

Worked great thanks for the help.

---- said...

terimak kasih.... It's works.....

Anonymous said...

Thanks for the fix! This works for Symantec Antivirus as well. I was getting a BSOD with SRTSPL.SYS at fault. Thank you!!!!

Unknown said...

I really cant understand how this error occur, but for sure your article rules!!! Thanx!

Anonymous said...

OBRIGADO!!! = THANKS!!!!

Worked !!!! :)))


YES!!!! :)

Anonymous said...

Thanks so much for posting this!!! This helped me out tremendously.

Anonymous said...

it works for me. great, thanks

fredkom said...

Works as described... saved me a lot of time..
You are the best.
Thanks!!!!

Anonymous said...

Thanks a bunch. This led me to the right spot, but I had to make a slightly different fix. The box was already unchecked, but I saw that Endpoint was running, even though it was disabled and I was in safe mode. I went to the startup tab and unclicked it, then went to Control Panel/Admin Tools/Services, and stopped it. When I rebooted, the problem went away.

Anonymous said...

...a few years later, .. it's still helpful. Thanks a lot for sharing.
-rad c.

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