Knowledge Base > MS Outlook Message - Undeliverable Error

 

Outlook- Message Undeliverable error

 

From: System Administrator
Sent: Tuesday, June 15, 2010 4:07 PM
To: me, you
Subject: Undeliverable: Apple

 

Your message did not reach some or all of the intended recipients.

 

      Subject:            Apple

      Sent:                 6/15/2010 4:07 PM

 

The following recipient(s) could not be reached:

 

      Jeena, Seem on 6/15/2010 4:07 PM

            You do not have permission to send to this recipient.  For assistance, contact your system administrator.

            MSEXCH:MSExchangeIS:/DC=com/DC=eversoft:EXCHANGE3

 

 

Possible Cause: The message in the queue has expired. The sending server tried to relay or deliver the message, but the action was not completed before the message expiration time occurred. This NDR may also indicate that a message header limit has been reached on a remote server or that some other protocol timeout occurred during communication with the remote server. 

Troubleshooting: This code typically indicates an issue on the receiving server. Verify the validity of the recipient address, and verify that the receiving server is configured to receive messages correctly. You may have to reduce the number of recipients in the header of the message for the host that you are receiving this NDR from. If you resend the message, it is placed in the queue again. If the receiving server is on line, the message is delivered.