iOS 5 update error 3014 or encountered any problem
- Upgraded iTunes to the latest version available and rebooted our computer (in our case 9.2.1)
- Downloaded the iPhone iOS 5 firmware directly from Apple manually*** (by clicking in iTunes download only)
- Hard rebooted the iPhone (press and hold both home and the power button until an Apple logo appears)
- Connected the iPhone to our computer and when iTunes told us it had detected a device requiring a recovery we shift clicked restore** (click restore if it doesn’t work then try held down shift on the keyboard and clicked the restore button) within iTunes*
- We browsed to the location where we’d saved the firmware we downloaded in step 2 and left iTunes to do its thing with the iPhone (if the firmware not detected automatically)
- When the iPhone rebooted having successfully applied the firmware we re-inserted the sim card, waited for the iPhone to tell us it was activated
- We ask iTunes to re-apply the most recent backup it had to the device, thus restoring configuration and content.
And you are all done
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