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Thursday, September 23, 2010

Does not successfully book a resource in Outlook 2010

Problem: Book resources in Outlook 2010 failed

 

Resolution: Explore  MS KB Article http://support.microsoft.com/default.aspx?scid=kb;EN-US;982774

 

Manual modification of the registry

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756  How to back up and restore the registry in Windows

To use the direct booking feature in Outlook 2010, you must add registry data to your Outlook client. Use the following steps to add this registry data to enable direct booking:

  1. Exit Outlook.
  2. Start Registry Editor.
    • In Windows Vista, click Start

the Start button

, type regedit in the Start Search box, and then press ENTER. 

User Account Control permission

 If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.

    • In Windows XP, click Start, click Run, type regedit, and then click OK.
  1. Locate and then select the following subkey in the registry:

HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Options\Calendar

  1. On the Edit menu, point to New, and then click DWORD Value.
  2. Type EnableDirectBooking, and then press ENTER.
  3. Right-click EnableDirectBooking, and then click Modify.
  4. In the Value data box, type 1, and then click OK.
  5. Exit Registry Editor.
  6. Start Outlook.

 

This should fix the problem.

 

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